Mobile App Privacy Policy

 

1. Introduction

Welcome to Health Assur Care App. This App is designed to provide seamless healthcare services, including insurance management, doctor consultations, and access to medical records. Your privacy and security are of utmost importance to us. By using our App, you acknowledge and agree to the terms outlined in this document.

2. Information We Collect

To provide quality healthcare services, we collect the following data:

A. Personal & Health Information

• Full name, date of birth, contact details

• Policyholder and dependent details

• Medical history and insurance claims

• Doctor and hospital visits

B. Technical & Usage Data

• Device information (e.g., operating system, browser type)

• App activity, including login times and service usage

• Location data (if enabled) for nearby healthcare providers

3. How We Use Your Information

We use collected data for:

• Providing and managing your HMO benefits

• Facilitating doctor appointments and telemedicine services

• Ensuring compliance with healthcare regulations

• Personalizing your healthcare experience

We do not sell or share your health data with advertisers or unauthorized third parties.

4. Data Protection & Security

Your health data is sensitive, and we implement robust security measures:

• End-to-End Encryption: Protects medical records and transactions

• Secure Authentication: Multi-factor authentication for account access

• Regular Security Audits: Frequent vulnerability checks and data protection updates

• Strict Access Control: Only authorized personnel can access health records

5. User Responsibilities

By using this App, you agree to:

• Provide accurate and up-to-date medical and insurance details

• Maintain the confidentiality of your login credentials

• Report any security concerns or unauthorized account access

6. Third-Party Integrations

This App may integrate with hospitals, pharmacies, and telemedicine platforms. These providers have their own privacy policies, and we encourage users to review them.

7. Cookies & Analytics

We use cookies and tracking technologies to:

• Optimize user experience and app performance

• Analyze usage trends to improve healthcare services

• Maintain secure user authentication

You can manage cookie settings in your device preferences.

8. Account Suspension & Termination

We reserve the right to suspend or terminate accounts that:

• Violate healthcare policies or misuse services

• Engage in fraudulent health claims or unauthorized access

• Compromise the security of the platform

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via email or in-app notifications.